FAQs

• What are the charges?

  The visit fee is QR 350, and prescribed medicines are delivered at cost, as per actual pharmacy receipt.

• Can’t get this facility for labors those can’t pay 350 riyals?

  We wouldn’t mind at all to offer hard working labors this service, once we can afford its cost.

• Do you deal with medical insurance providers?

  We have direct billing with AlKoot members. For all others, we provide them with reimbursement claim form. Insurance policies have different scopes of coverage and limits, so generally all insurance card holders can claim examination fees of local healthcare providers using the insurance company website.We will let everyone know once we accept other insurance cards very soon.

• What happens if the patient needs further treatment, labs or xrays or hospitalization?

  Our doctors are complying with the international and the Australian therapeutic clinical guidelines, as well as the national ones. In such cases, we have tied up with a “JCI” approved laboratory, and upon the patient’s approval, we arrange home specimen collection the following day at your convenience, we follow up on the results and our GPs will advise you with the outcome and recommendations accordingly! Referrals could be arranged to a specialist of your choice or to our preference list.

• Toddlers have complications they must be seen only by paediatrician not GP , however your doctors are all general?

  In fact, a GP is more likely to provide a realistic diagnosis because they deal with all family members, humans are humans, big or small, it’s the same. Pediatricians only have their ways to understand children’s psychology and know how to deal with them. The second difference is right after graduation they had an extra 9 months of training. So generally speaking, a GP with more than 9 years of experience will do even a better job! Besides, our doctors are visiting more than 17 nurseries around Qatar, and they are all amazed with the way they deal with children!